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  1. Support Center
  2. GETTING STARTED & ACCOUNT BASICS

GETTING STARTED & ACCOUNT BASICS

Account Creation

  • What is the SRAR/SSAR?
  • Where can I create an account?
  • What do I need to complete the SRAR/SSAR?
  • Which colleges/universities accept the SSAR/SRAR?
  • How to retrieve your SSAR data if you created your account before June 1, 2022
  • How do I create a SRAR/SSAR account?
See all 8 articles

Enhanced Account Security/Recovery Options

  • Using the Recovery Email Address to Regain Access to your SRAR/SSAR account
  • Setting up your Enhanced Account Security/Recovery Options
  • How do I enable two-factor authentication?
  • How do I log in to my SRAR/SSAR account with two-factor authentication enabled?
  • What do I do if I clicked "Enable Two-Factor Authentication" on my SRAR account but did not complete setup?

Login and Password

  • Troubleshooting: Your session has been logged out due to inactivity.
  • How do I log in to the SRAR/SSAR?
  • Where can I find or edit my contact information?
  • Reset Your Password
  • "Authentication Failed" error message
  • How do I change my email address used for logging in to the SRAR?
See all 12 articles
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